By Kalya Osborne
Volunteer State Community College has changed the service system that notifies students and faculty of emergency updates and weather-related reports.
According to an email sent to Vol State students, “the new system is from a company called Rave. These alerts include weather delays and closings, campus emergency info, campus events and student assistance information. All campuses are included. The texts will be the same students have already been receiving. Students were sent an email with the welcome letter and it requests that they check the phone number in the Rave dashboard to ensure it is the one they’d like to receive texts and alerts at.”
“The system is much quicker than our old system. That means we can get the word out to students right away. They can withdraw from them at any time by just texting STOP to the text but they (the texts) will be the fastest way to get information about closings, delays and emergencies,” said Coordinator of Marketing and Public Relations, Eric Melcher.
According to the Vol State website, “Vol State sends text messages once or twice a week with important college information. All registered students are automatically signed up for Vol State text alerts.”
“In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Vol State Campus Police Department is responsible for issuing timely warnings. Warnings will be disseminated through one or more of the following methods: texts, email to faculty and students, public announcement system, social media outlets, and the website,” according to the website.
In the event of an emergency on campus, officers are available twenty-four hours a day and can be reached at extension 3595.
For students who need assistance with Rave, they can email email@example.com and someone from that department will reach back out to help them.